burst water pipe? We help.

Is a water pipe broken in your apartment, is there a power outage or is the heating defective? Our emergency service solves the problem quickly and at any time.

Even outside our office hours, the emergency service is always available to take care of urgent repairs. Our service staff can call the emergency number +49 (0)30 549 89 89 0 at any time to receive reports of technical emergencies and commission a specialist company to rectify the fault.

In life-threatening situations, please first call the fire brigade or the emergency rescue service on the emergency number 112.

If your home has been broken into, please call the police first on the emergency number 110. The emergency numbers 110 and 112 are valid nationwide in all networks. You will be automatically connected to the nearest emergency call center for the fire brigade or the police.

Further contacts:

GASAG Berliner Gaswerke Aktiengesellschaft fault clearance service emergency number +49 (0)30 78 72 72

Berliner Wasserbetriebe Public institution Emergency number +49 (0)800 292 75 87

Vattenfall Europe Sales GmbH emergency number +49 (0)800 211 25 25

Emergency numbers may vary regionally. The emergency numbers listed here apply to the city and state of Berlin.