Water-pipe burst?

We are here to help!

Emergency Service

A water pipe rupture occurred in your flat? The energy became inoperative or your heating is defective? Our emergency service will take care of the issue. Fast, anytime.

Emergency Service / NotdienstEven out of our office hours this emergency service is available anytime and is taking care of urgent repairs. Our service staff will receive your technical emergency anytime on the emergency number +49 (0)30 549 89 89 89 and will instruct an appropriate expert company.

In life-threatening situations your priority is to please call fire department or the emergency medical service with the emergency number 112. If your flat was broken in to, please call the police with the emergency number 110 first.

The emergency numbers 110 and 112 apply to every state in Germany in every network. You will automatically be forwarded to your nearest fire department or police station.

Further contacts:

GASAG Berliner Gaswerke Aktiengesellschaft – gas supplier interference suppression emergency number

+49 (0)30 78 72 72

Berliner Wasserbetriebe Anstalt des öffentlichen Rechts –  emergency number +49 (0)800 292 75 87

Vattenfall Europe Sales GmbH – energy supplier emergency number +49 (0)800 211 25 25

Further contact emergency service numbers can vary from state to state. The ones listed above apply for Berlin only.